Cancellation and Rescheduling Policy

Plans can change. The following policy applies to individual Healing through Visions appointments. It also applies to group sessions, Tailored Services and other personalized engagements unless your accepted proposal provides different cancellation terms.

Rescheduling your session

Reschedule at least 24 hours before your appointment at no charge. Your existing session payment transfers to the new appointment, subject to availability.

Cancelling at least 24 hours ahead

If you cancel at least 24 hours ahead, we refund your session price minus a $30 cancellation fee. If you paid a TidyCal platform fee, you also receive a partial refund of that fee.

Later cancellations and missed appointments

Cancellations within 24 hours and no-shows are non-refundable. No additional cancellation or no-show charge is added to the original session payment.

If Healing through Visions cancels

If Healing through Visions cancels, choose rescheduling or a full refund of your session payment and any TidyCal platform fee charged for that booking.

Refunds

If Healing through Visions declines your paid request, your session payment and any TidyCal platform fee charged for that booking are refunded to the original payment method. The $30 client-cancellation fee does not apply.

Refunds are processed separately. Cancelling in TidyCal does not automatically issue a refund.

We issue eligible refunds to the original payment method within 7 business days after receiving your cancellation request. For declined requests or sessions cancelled by Healing through Visions, we issue refunds within 7 business days after notifying you. Business days exclude weekends and US public holidays.

Your payment provider may need additional time to display the credit.

Refunds are not available after a session has been provided, except where required by law.

Groups and personalized experiences

Your accepted proposal explains any different cancellation terms, preparation charges or non-refundable amounts before payment. If it does not provide different cancellation terms, the individual-session policy applies. Review the Terms and Conditions for full website and service terms.

Questions or unforeseen circumstances

For emergencies or unforeseen circumstances, Contact Healing through Visions as soon as possible. Please include your appointment date and the name used for booking.